Refund Policy aims to provide customer satisfaction with our products. If you are not completely satisfied with your purchase, we offer a refund or exchange within 7 days from the date of delivery, subject to the terms and conditions outlined below.

  • To be eligible for a refund or exchange, the product must be unused, in its original packaging, and accompanied by proof of purchase, such as the order number or receipt.
  • All refunds should be directed to the payment-initiated media. If the payment-initiated media is not available or expired, we will provide a store credit or offer an alternative refund method at our discretion.

Return Process

  • To initiate a return, please contact our customer support team at [[email protected]] [0774927746 / 071-0733439] to obtain a return authorization. Provide them with the necessary details, such as the order number, reason for the return, and any supporting documentation or images, if applicable.
  • Once your return is authorized, you will receive instructions on how to proceed with the return shipment.
  • Please ensure that the returned product is securely packaged to prevent any damage during transit. We recommend using a trackable shipping service to return the item, and you will be responsible for the return shipping costs unless the return is due to a defective or damaged product.

Eligibility for Refund or Exchange

  • The following conditions must be met for a refund or exchange to be processed:
  1. The product must be in new, unused condition, and in its original packaging.
  2. All accessories, manuals, and warranty cards included with the product must be returned.
  3. The product must not have been tampered with, modified, or damaged due to improper handling, installation, or use that is not in accordance with the manufacturer’s instructions.
  4. The product must be accompanied by proof of purchase, such as the order number or receipt.
  • reserves the right to refuse a refund or exchange if the returned product does not meet the eligibility criteria mentioned above.

Refunds for Defective or Damaged Products

  • If you receive a defective or damaged product, please contact our customer support team immediately upon receipt, providing them with the necessary details, supporting documentation, and images, if available.
  • We may request additional information or evidence to assess the defect or damage before authorizing the return.
  • If the return is approved, we will arrange for the return shipping at our expense and provide either a refund, exchange, or repair, depending on product availability and your preference.

Non-Refundable Items

  • The following items are generally non-refundable:
  1. Products that are not in their original condition or packaging.
  2. Products that have been used, installed, or have missing parts.
  3. Products with damaged or removed serial numbers or labels.
  4. Products purchased from unauthorized resellers or third-party sellers.

Processing Time and Reimbursement

  • Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria mentioned above.
  • If the return is approved, we will initiate the refund or exchange process within 7 business days.

Please note that this refund policy is subject to the Terms and Conditions stated on the website. reserves the right to modify or update this refund policy at any time without prior notice.

If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at [[email protected]] [0774927746 / 071-0733439 ].